Hello, Welcome To Fengzhou Tech
zein@nuocailed.com
led interactive floor tile screen_led transparent ice screen_glass plank road special effect screen_Fengzhou Technology CN
Service
  • QWhat kind of LED displays do you manufacture and sell?

    A

    We have independent production workshops for conventional LED displays and transparent LED displays. The production workshop for conventional screens covers an area of 7,000 square meters, and the production workshop for transparent screens covers nearly 3,000 square meters.Our products include: indoor and outdoor full color LED display,interactive floor tile LED display,transparent film LED display,special effect glass plank road LED display,special-shaped LED display,rental LED display,small pitch LED display.

  • QCan you provide training to our staff?

    A

    Of course, you can send employees to our company for training on a regular basis. Your employees can come to our factory for internships and become familiar with the manufacturing process of products; they can learn the assembly process of LED displays in our assembly workshop; In the aging workshop, they can learn the installation and debugging knowledge of the LED display system, and they can also follow our project construction team to learn the knowledge of on-site installation and construction of the LED display. We will regularly provide dealers with various theoretical knowledge training through the network.

  • QWhat after-sales services can you provide?

    A 1.The displays, modules and all accessories are guaranteed for 2 years. during this period, if there is a problem with the product, we will replace or repair our product free of charge, and all the costs incurred will be borne by us.
    2.After more than 2 years, our engineers will provide all technical support for free all the life, if it needs to be repaired, you only need to pay for the cost of raw materials.
    3.We will regularly contact customers to understand the use of the product and provide the required technical support.
    4.If there is a problem during daily usage, you can obtain technical support services through instant messaging tools such as telephone, email, or remote assistance.And these are all free of charge.
  • QWhat payment methods are available to me?

    A

    We accept most of the payment methods, but mainly accept T/T, L/C, Western Union and AliPay

  • QHow long is the warranty time?

    A We guarantee all our displays, modules, parts for two years. During this time, we will replace or remend our goods for free if there is something wrong with them. We will provide maintenance for a lifetime and charge for the raw materials only.
  • QI have not done business with Fengzhou before, how can i trust your organisation?

    A Our company has been produce and develop led display above 10 years, Our certified products also show how we are serious about our exports, for example, CE,RoHS,FCC, ISO9001. Our Trade Assurance Limit is over $1,000,000 USD and growing, this shows how our partners trust us!
  • QWhat are the shipment terms and delivery times of your company?

    A Delivery / production time is directly affected by the size of the order. Also, please be aware, some factories may not advise you, but after the production delays, you might be facing a few more days delays before catching your sea or your on-board flight departures. (might be anywhere from 3 to 7 working days). Again, depending in which season you are shipping.
  • Q Do you give any discounts ?

    A Prices are directly affected by the quantity. Simple ratio's, cost more to produce small qty and samples orders then larger ones. We have many ways to help our partners when starting the sample processes. Make sure to ask your Key Account MGR on how we can make you save some charges.
  • QI would like to add my company logo on your products, is this possible?

    A We customize on a regular basis products for many large retailers and brands. If your order is at the below 10 units, we still can consider this as a SAMPLE order, some fees might apply for the logo prints. Different methodes are used for logos, please ask your Key Account MGR for more information on this issue, we will surely find the right solution for you!

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